I am delighted to write and express my gratitude for the support I experienced at your facility.

I had an appointment with your Director which resulted in a prompt and caring meeting between my son and one of your Mobile Engagement Counsellors, Pat.  Pat was outstanding in his non-threatening approach and gentle manner.  He provided my son with information of services and questioned him in a caring and non-threatening way.  This resulted in a positive step for my son when he agreed to another appointment.

Pat is gifted in his approach and remains professional.  You are, no doubt, aware of Pat’s abilities, but I wanted to express my appreciation to you, both for the prompt attention and for the positive interactions with Pat.